WHY ARE MY DICE DIFFERENT FROM THE PICTURES?
WHAT IF I DON'T LIKE MY DICE? WHAT IF MY DICE ARE DAMAGED?
First, we will think you're insane if you don't like them because we love each and every set we ship. But if you really don't like your dice or a misfit escaped our QC process we do offer a 15 day money back return period. Just return the damaged dice or ugly set and we will either send you a replacement, new set, or a full refund. Note that we cannot guarantee a replacement on limited runs because they are actually limited. It's not just a sales pitch.
First and foremost, we keep some of our designs exclusive due to expense and exclusivity. Having something that only a handful of people have makes it more special. If you are buying from us, you are now a part of our family. Exclusive sets will be clearly marked as so and come with extra goodies to differentiate us from other companies.
Second, we are a very small company of 2 people. We like to take our time and make sure each set is personally inspected and is up to our standards. That means lots of long hours for us just to make sure you are happy with our product and you get what you paid for.